System Support Technician
Job Description
FS Staffing is seeking a System Support Technician in Bloomfield, CT! We operate within a dynamic warehouse environment, ensuring seamless operations 24/7/365, including nights and weekends. Our facilities feature multi-temperature buildings spanning from -20 F to ambient temperatures. With equipment reaching heights exceeding 30 feet, our dedicated mission is to resolve all technical issues promptly, ensuring uninterrupted warehouse operations at all times.
Job Summary:
Pay Rate: $20/HR
Schedule: 1st shift 5: 00 AM start time
Benefits: Dental, Medical, AD&D
Job Summary/Duties:
Resolve and log emails sent to IT support.
Respond and resolve IT related issues over the phone.
- Setup, maintain, troubleshoot company mobile phones
- Desktop and laptop PCs:
- Installation of operating system and user applications
- Routine maintenance
- Data recovery
- Troubleshoot hardware and software issues
- Implement anti-virus software and use for virus and spyware removal as needed
Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact.
- Resolve any Microsoft imbedded OS configuration issues
- Resolve any mobile and wireless devices.
- Setup, configure, and troubleshoot network devices and infrastructure
- Process approved "I.T Request" forms which could include:
- Creating new user accounts for warehouse software
- Creating new domain/AD accounts
- Create and link shared folders
- Relocating users and hardware within the facility
- Changing users access within warehouse software
- Maintain a clean, neat, organized work area at all times.
- Updating equipment inventory and maintain assets.
- Other duties as assigned.
Minimal Requirements
- High school diploma or equivalent and relevant certifications
- Professional IT experience needed.
- Ability to work varied schedule including weekend and early morning shifts
- Ability to pay attention to detail, meet deadlines, and work within a team environment or independently.
- Be able to communicate and be able to interact with all levels of personnel.
- Must have excellent written and verbal communication skills
- Knowledge of Microsoft Applications
- Knowledge of warehouse operations is a plus
- Analytical and technical skills is a must
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Ability to work in a distribution center environment with a variation of temperatures.
- Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high paced environment.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Lifting up to 50lbs
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About Bloomfield, CT
Come explore exciting job opportunities in and around Bloomfield, Connecticut. Nestled in the heart of Hartford County, this charming town offers job seekers an inviting blend of suburban tranquility and urban conveniences. With easy access to the hustle and bustle of nearby cities like Hartford and Springfield, MA, Bloomfield provides a perfect balance for those seeking career growth alongside a high quality of life. Enjoy strolls through the picturesque Penwood State Park, indulge in the delicious local cuisine, or catch a show at the award-winning TheaterWorks. With proximity to attractions like the Connecticut Science Center and the Mark Twain House, Bloomfield promises an enchanting backdrop for your career journey. Join us in discovering the endless possibilities this vibrant region has to offer!