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System Support Manager

Bloomfield, CT 06002

Posted: 09/27/23 Industry: General / Other - General Job Number: 1791716 Pay Rate: 48000.00-51000.00

Job Description

Now Hiring warehouse system support manager in Hartford, CT. Excellent Opportunity for someone with 4 years+ Experience.

Job Purpose: To provide managerial and operational support for all of the IT and telephonic needs of the warehouse.

Essential Duties and Responsibilities:


- Assists in the planning and implementation of additions, deletions and major modifications to the supporting local IT infrastructure.

- Implements network security at the local level as established by corporate Security Director.

- Oversees the administration and maintenance of the site s IT infrastructure, and directs IT support personnel when necessary.

- Oversees the administration of the company LAN.


- Manages and develops upgrades to the company' s telephone system at the local level.

- Oversees all telephone changes, including routing for seating assignments.

Training and Lab Maintenance

- Oversees the administration and maintenance of computer stations and software for company training programs and provides additional support if necessary.

Internal Systems

-Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.

- Works with project teams to help implement Internal Systems.

Help Desk Administration

- Oversees all help desk activities at the local level.

- Responds to escalated help desk issues.

- Oversees the administration and maintenance of our tracking software.

- Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.

Asset Management

- Builds and maintains vendor relationships and manages the local purchase of hardware and software products.

- Manages the purchasing of all software, hardware and other IT supplies at the local level.

Ensures that company assets are maintained responsibly.

- Designs, and prepares daily and monthly reports as needed by corporate and the General Manager

- Overall responsibility for the management of good sanitation and safety

practices through out the warehouse technology areas.

Minimum Requirements:

- Excellent communication skills and the ability to be a self-initiator who can implement and manage all warehouse distribution programs as directed by corporate, the Human Resource Manager, and the General Manager.

- Extremely high level of Computer Networking and WMS system literacy with knowledge and certifications in LAN if needed.

- College level training with a minimum of 4 to 5 years experience in the areas of systems management.

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